Bespoke is at the heart of what we do, Upto 70% of our work is Bespoke.

Step 1 >

Consultation instore or online

Located in the heart of Hatton Garden, we have stores to welcome you with an idea into reality.

If you have some inspiration in mind, maybe an image, a sketch for us to start creating with our designer along with your ideas.

It's bespoke after all

This is the first easy step to create a personalised piece of jewellery.

Step 2 >

the Design Process

Once we have created the design, we request our designer to implement this design into a wax carving or a cad based on the complexity of the design.

A wax carving is personal but can be more of a crude design, works well for silver or eclectic pieces of jewellery, A design statement.

A Cad process is a computer Computer aided design.

Start designing on a complex software to bring the design to life.

Step 3 >

The Wax printing

Once you have seen and approved the cad design on our what's app, email or instore.

We can move to the next phase of printing the wax

Time frame 24 - 48 hours based on work load.

Step 4 >


At this point your order goes into the process of casting the wax, cleaning and filing of the ring with extra gold or platinum.

After this stage we go into setting of diamonds, and polishing of the ring.

Time : 2 days to 2 weeks based on the complexity of the design and current orders in process.

STEP 5 >


The most exciting stage of the process for you and us is seeing the finished product and trying it on, It always turns out well,

If it hasn't for any reason it can be fixed. That is the most important.

When we hear the word Bespoke, we normally associate that with an expensive service, but at Heera Group we do not charge for our Bespoke services, giving you a chance to see your dream come into a reality. The journey of creating a Bespoke piece should be a lot of fun and a very enjoyable process that ends in sheer delight when we hand over your dream piece of jewelry for you to cherish for a lifetime. Remember there is no limit to what is achievable with Bespoke jewelry, The world is your oyster and now is the time for you to have what you really want! At Heera we have created a tried and tested system that avoids the risk of getting the piece wrong and enables you to have a glance at every stage of the process and changing it whenever needful, so there is no risk of you rejecting it.


We specialize in bespoke jewelry and are available by whichever means that is convenient for you, whether it is online through our website or any of our social media platforms or walking to any of our stores in Hatton Garden, our customer service is always on hand for a chat to discuss your design related queries. Bespoke design gives us a privilege of capturing your unique personal stories into a piece of jewelry. Whether you are looking for a perfect engagement ring or a special gift for a loved one there are so many wonderful reasons to convert your story into a bespoke design. The collaborative effort of our design specialists and workshop experts bring the design into life beautifully.